Terms and Conditions - TellJO

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Last Updated: April 30, 2025

πŸ‘‹ Hi there! These terms explain how you can use our website (www.telljo.org) and our special messaging service (RCS). By using these, you're agreeing to these terms and our simple rules about privacy. If you don't agree, please don’t use our services.

  1. What's TellJO All About?

    πŸ’š TellJO Ltd ("TellJO," "we," "us," or "our") is here to help people going through tough times. We're a registered company in England and Wales (number 10924926), and our main office is at 8 Sanditon Way, Worthing, UK, BN14 9FF. We provide easy ways to communicate and get support. Are you ok?

  2. Who Can Use TellJO?

    βœ… You need to be at least 18 years old and legally able to agree to these terms to use our services. By using them, you're confirming that you meet this requirement.

  3. Let's Talk About Messaging (RCS)

    3.1 What is RCS?

    πŸ’¬ Sometimes, we might send you messages using RCS. This is a cool way to send messages with more than just text – like pictures, buttons, and carousels!

    3.2 Saying "Yes" to Messages

    πŸ‘ If you give your phone number to our trusted partners, you're agreeing to receive these RCS messages from us. You can always stop these messages by following the instructions we send you.

    3.3 Playing Fair with Messages

    🚫 Please don't:

    • Use our messages for anything illegal or harmful.
    • Try to secretly look at or tamper with our messages.
    • Pretend to be someone else when using our messaging.

    3.4 Your Phone Company

    πŸ“± Keep in mind that your phone company might charge you their usual rates for these messages. We're not responsible if messages get delayed or don't arrive because of network problems.

  4. Using Our Website

    4.1 Getting On Our Site

    🌐 We'll try our best to keep our website up and running smoothly, but sometimes things might happen, and it might not always be perfect. We might also need to make changes or take it down temporarily.

    4.2 Behaving Yourself Online

    πŸ’» When you're on our website, please don't:

    • Do anything that could break our website or the systems behind it.
    • Do anything illegal, dishonest, or harmful.
    • Try to give our website viruses or other bad stuff.
  5. Our Stuff is Ours

    Β© Everything you see on the TellJO website, like logos and text, belongs to us or we have permission to use it. Please don't copy or share it without asking us first, unless the law says it's okay.

  6. Your Privacy Matters

    πŸ”’ We take care of your personal information according to our Privacy Policy. We're registered with the UK's data protection authorities (ICO) and follow the rules (UK GDPR).

  7. We're Here to Help, But...

    ℹ️ We provide our services as they are and when they're available. We try to make sure everything is accurate, but we can't promise it will always be perfect.

  8. Our Responsibility is Limited

    βš–οΈ As much as the law allows, TellJO isn't responsible for any unexpected losses or damages that might happen because you're using our services, including lost profits or data.

  9. Saying Goodbye (If Needed)

    πŸ›‘ If we think you've broken these rules, we might have to stop you from using our services, and we might do it without telling you beforehand.

  10. Things Might Change

    πŸ”„ We might update these terms every now and then. When we do, we'll put the new version on our website with a new "Last Updated" date. If you keep using our services after that, it means you agree to the new terms.

  11. The Rules We Follow

    πŸ‡¬πŸ‡§ These terms follow the laws of England and Wales. If there's any disagreement, it will be handled in the courts of England and Wales.

  12. Get in Touch

    πŸ“ž If you have any questions or worries about these terms or our services, you can reach us here:

    TellJO Ltd
    Suite ff19, Brooklands House,
    58 Marlborough Rd, Lancing BN15 8AF
    Email: [email protected]
    Website: www.telljo.org