We collect, use and are responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation, which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide data to the owners of websites.We also use Web Beacons which are small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our sites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify our users and user behaviour.
We use the following types of cookies:
Google Analytics and Adobe Analytics use their own cookies.
For more information see the table below which provides more detail about the cookies we use.
How to change your cookie settings
Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you visit our Site.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
For details of the cookies which we use see the chart below.
The default is set to “Yes”. If you do not agree to the particular cookie then you must go into the preference settings and change this to “No”
Description of cookies used on our Website (including third party cookies )
_ga, OTZ, APISID.
You can find out more information about Google Analytics cookies here:
https://developers.google.com/analytics/resources/concepts/gaConceptsCookies and how Google uses your data here: https://www.google.com/policies/privacy/partners/
You can find out more about how Google protects your data here:
You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available via this link:
Status - cookie to determine if you are logged into our website
Cookie to store information on TAWK the chat function on our website
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet,
- Your login information,
- Web browser type and version,
- Time zone setting,
- Browser plug-in types and versions,
- Operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time),
- Page response times
- Download errors
- Length of visits to certain pages,
- Page interaction information (such as scrolling, clicks, and mouse-overs),
- Methods used to browse away from the page
- Time taken to answer questions