Collect - TellJO
FeaturesCollect
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Hello
Are you ok ?
Would you like to request a payment arrangement?
icon checkmark Yes, please!
Chasing arrears is expensive for everyone
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Prevention is always cheaper
than crisis resolution

TellJO is an effective arrears management tool for Revenue & Benefits teams.

By engaging meaningfully early on, you can remove the need for enforcement and avoid the costs of chasing payments, managing complaints, and providing additional services for vulnerability.

Of those that talk to us…

75% will immediately request a payment arrangement.

Less than 9% of customers in arrears are likely to have savings.
TellJO helps you from adding to their debt.

They can’t afford enforcement costs:

  • £235 for a home call-out
  • £110 for taking and selling belongings
  • £75 for your letter informing them about your debt

By engaging meaningfully early on, you can recover your arrears, remove the need for enforcement and avoid the costs of chasing payments, managing complaints, and providing additional services for vulnerability.

Finalist in the CCT Awards 2021 for
Digital Transformation

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