About - TellJO

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We use technology compassionately to tackle the root causes of debt and prevent crisis situations, such as arrears and homelessness.

Our vision

To empower organisations to harness the power of digital and data to promote wellbeing for those hardest to reach.

Our values

We put Social Value above profit. We see pure profit as a dated concept. Our focus is on making the world a better place for everyone.

Our Senior Team

Dominic Maxwell

Co-founder and Director

Dom has worked in financial capability/exclusion for 20 years and has a broad knowledge of vulnerability. TellJO is a scalable evolution of Dom’s work directly supporting vulnerable people who had entered into crisis.

Charlotte Westbrook

Wellbeing Coach

Charlotte supports our customer’s wellbeing teams so that they have the tools to engage and help their vulnerable residents.

Zoe Beeston

Marketing Manager

An experienced marketer, Zoe is committed to help organisations identify and protect their vulnerable customers using TellJO’s award-winning prevention platform.

Michelle Maxwell

Social Value Manager

A qualified registered nurse. Michelle is tasked to deliver TellJO to B Corp status and maximise Social Value opportunities for both TellJO and TellJO's customers.

Rob Harlow


Commercially driven technical business leader, seasoned developer. Programming polyglot for over 20 years, experienced building everything from websites to distributed CRM platforms, coding in 30+ languages from ASP.net to zsh.

Dr.Thomas Richardson

Senior Advisor

Thomas is an accredited Clinical Psychologist and Cognitive Behavioural Therapist and an expert on the relationship between debt/financial difficulties and mental health problems.

Read More
Assess vulnerability
Reduce legal action
Refer to wellbeing teams
Prevent homelessness
Save money
Engage early
Recover late payments

Why TellJO

We believe that the current system is broken, the way arrears are pursued often causes harm and inequality. Everyone misses a payment for a reason, nobody wants the stress and indignity of being chased for money. The reasons for getting into crisis are what we call the vulnerabilities, including poor mental or physical health, low financial capability, low financial resilience or a life changing event.

If we can help organisations understand the personal reasons for non-payment, we can build long term resilience and wellbeing in their customers. Social Responsibility, is not just a nice to have.

TellJO can use social responsibility to reduce costs and improve the wellbeing of your customers.

Help, not harm.